What happens when you call 101

When you call 101, you will be greeted by an automated system that will automatically identify your location and offer you the option of being connected to your local police force.

If you are calling within Devon and Cornwall, your call will be answered by Devon and Cornwall Police call handlers. This ensures that staff with local knowledge can deal with calls in a way that best meets the needs of their communities.

If you would like a different force you will be given the option to speak to an operator to select your chosen area. Your call will be answered by police call handlers in the control room of that local police force.

If you are anywhere in the UK you can still dial 101 and you will be given the option of speaking to police call handlers within Devon and Cornwall. If your selection is not correct, you will be given the option to speak to an operator.

You can also contact us about non-urgent matters by emailing: 101@devonandcornwall.pnn.police.uk