How does it work?

You will receive a recorded telephone message, email or faxed letter from us asking for your help (whichever is your preferred method of communication). The message may be an appeal about a particular crime in your area or may pass on information to help you protect yourself from crime.

The message will be recorded by a member of police staff and then broadcast to you via telephone, fax or e-mail. This system allows us to contact many people quickly and efficiently, freeing up police officers to make other important enquiries.

What if I am unable to answer the phone?

If you have selected telephone as your preferred method of contact, you can choose the best time of day for us to call, so for instance if you are working during the day you can ask us to call you in the evening. If there is no answer, the computer will try to reach you later and will call your number several times before giving up. It may also be possible for us to leave the message on your answerphone.

What if I have information?

The message will give you a reference number and tell you how to get in touch if you can help. Please use this reference number and quote ‘CMS’ to enable our staff to respond to your information efficiently.  

If you would like to subscribe

Either;

• complete the printed form and return it to one of the community messaging offices. Form and address can be found listed under information (righthand menu).
• or alternatively click here to apply online

Further details about selecting a preferred method and times to be contacted are detailed on the community messaging form.