Consultation

The consultation unit currently seeks the opinions of up to 100,000 people each year, including members of the public, victims of crime, hard to reach groups and members of staff. In addition, the unit assists with and advises on consultation carried out by officers and staff throughout the Force area. A range of methodologies and technologies are utilised by the unit to maximise the efficiency of the consultation process.

Public survey confidence measures

• Public survey confidence measures May 2012 - April 2013
• Public survey confidence measures April 2012 - March 2013
• Public survey confidence measures March 2012 - February 2013
• Public survey confidence measures February 2012 - January 2013
• Public survey confidence measures April 2011 - March 2012
• Public survey confidence measures April 2010 - March 2011

Antisocial behaviour quality of service satisfaction figures

• Antisocial behaviour quality of service satisfaction figures April 2012 - March 2013
• Antisocial behaviour quality of service satisfaction figures February 2012 - January 2013
• Antisocial behaviour quality of service satisfaction figures January 2012 - December 2012
• Antisocial behaviour quality of service satisfaction figures April 2011 - March 2012
• Antisocial behaviour quality of service satisfaction figures April 2010 - March 2011

Victim quality of service satisfaction figures for burglary, vehicle and violent crime

• Victim quality of service satisfaction figures May 2012 - April 2013
• Victim quality of service satisfaction figures April 2012 - March 2013
• Victim quality of service satisfaction figures February 2012 - January 2013
• Victim quality of service satisfaction figures January 2012 - December 2012
• Victim quality of service satisfaction figures April 2011 - March 2012
• Victim quality of service satisfaction figures April 2010 - March 2011

Older PDF reports and documents can be found from the links below -

Antisocial behaviour | Quality of service reviews | Public survey results

Antisocial behaviour

• ASB October 2009 - September 2010
• ASB September 2009 - August 2010
• ASB August 2009 - July 2010
• ASB July 2009 - June 2010
• ASB June 2009 - May 2010
• ASB May 2009 - April 2010
• ASB April 2009 - March 2010

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Quality of service reviews - drivers of satisfaction

• ASB satisfaction drivers June 2010
• Satisfaction drivers March 2010
• Actions satisfaction March 2010

Quality of service reviews

• QSR topline results June 2010 - May 2011
• QSR topline results May 2010 - April 2011
• QSR topline results April 2010 - March 2011
• QSR topline results March 2010 - February 2011

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If you would like to contact our consultation unit via email then please do so by selecting this link. The consultation email inbox will be monitored periodically, usually Monday to Friday during normal office hours (09:00 – 17:00).