What to do next
Before reporting the problem, please try the following steps.
- Try the request again by using the refresh action in your browser.
- If a refresh fails, try returning to the previous page and repeat the action which led to this error.
- If repeating the action still causes the error, please wait a few minutes and try the action again, if someone else has reported the problem to us we will already be attempting to fix the problem.
If all of the above steps fail, then contact the web team using our online contact form and we will investigate the problem further and fix it as soon as we are able. (We work 9 - 5 Monday to Friday).
We apologise for any inconvenience and thank you for taking the time to report the problem.
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With the current situation regarding COVID-19 (coronavirus), we are living in unprecedented times. With this in mind, we have pulled together some of the more commonly asked questions you might have. Please visit GOV.UK/coronavirus for the latest official guidance and announcements. We are also eager to remind victims of domestic abuse that you are not alone. If you need support and advice, please visit our domestic abuse help page.