News article

Fraud, Plymouth


Public warned after elderly lady scammed

Police are investigating an incident which happened at a property on Coverdale Place in Manadon, Plymouth, after an elderly woman was victim to a scam.

The incident happened on Monday 19 February 2018 at around 2pm. A woman in her 80s received a call from a man who said he was a police officer and persuaded the lady to withdraw £4,000 from her bank.

The lady returned home with the money. Two men then turned up at the woman’s address and advised that they would courier the money for her back to the bank, however this was not done and the money remains outstanding as do the suspects.

“We are warning the public to be vigilant when receiving calls from strangers. If a Police officer calls, always ask for their name and shoulder number, then hang up and call 101 to check their identity.

“Fraudsters can be very convincing and persuasive. The best advice is to end the call and consult a friend or member of your family or call the police. Please take a look at the following advice to victims:

1. Never disclose security details, such as your PIN or full banking password

Banks and other trusted organisations will never ask you for these in an email, on the phone, by text or in writing.

2. Don’t assume an email or phone call is authentic

Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine. Remember, fraudsters can also make any telephone number appear on your phone handset, so even if you recognise the number or it seems authentic, do not assume they are genuine.

3. Don’t be rushed or pressured into making a decision

Under no circumstances would a bank or organisation force you to make a financial transaction on the spot; they would never ask you to transfer money into another account for fraud reasons. Remember to stop and take time to carefully consider your actions.

4. Listen to your instincts

If something feels wrong then it is usually right to question it. They may appear trustworthy, but they may not be who they claim to be.

5. Stay in control

Have the confidence to refuse unusual requests for personal or financial information. It’s okay to stop the discussion if you do not feel in control of it.

“More advice on avoiding fraud can be found on the Devon and Cornwall police website -”


Press officer
Devon & Cornwall Police, Press office
Police headquarters, Middlemoor

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