Your rights

Victims of crime, both individuals and businesses, are entitled to a level of service and support from the police and other criminal justice agencies as detailed in the Code of Practice for Victims of Crime.

For example, as a victim of crime you can expect:

  • Information about the criminal justice process.
  • An assessment to see if you need support to cope with and recover from the impact of the crime.
  • A referral to victim services or information about support available.
  • Support locally if you were a victim of crime elsewhere.
  • To be informed if an investigation is not going to take place and the reason why.
  • To be updated on the progress of your case and to be told about any developments such as an arrest or charge.
  • To be kept up-to-date if a charge is withdrawn or there is a major change to the charge.
  • To be notified of the date of court hearings and whether you will be needed as a witness.
  • To be kept informed about the outcome of any case, including the court verdict and any appeals.
  • To be updated in accordance with your wishes and the requirements of the victims’ code.

Some victims of crime (e.g. children, victims of the most serious crimes or close relatives of someone who has died as a result of crime) are entitled to extra support. This is explained in the victims’ code.


Contact centre
Devon & Cornwall Police
Police Headquarters
Middlemoor, Exeter

Tel: 101
Textphone: 67101 sms/text number for the deaf/hard hearing/speech impaired
Tel: 18001 101 Minicom/Textphone

Non Emergency Directory (NED)

Current location: Change

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