The Autism Alert Card

The Autism Alert Card is free, plastic and credit card sized and may be carried by an autistic individual to identify that they are on the autistic spectrum.


What is the Autism Alert Card?

The Autism Alert Card

I am autistic

The card is for autistic people to show others if they are upset or likely to become upset. The person shown the card should then change the way they talk to the autistic individual.

The aim of showing the card is to defuse the potentially difficult situation and allow the autistic individual to feel safe and secure so they may become less agitated and anxious and the situation dealt with in the best way for all involved.

Who is eligible to receive an Autism Alert Card?

The Autism Alert Card can be issued to individuals aged 10 or over who live anywhere in Devon, although similar schemes are in place in other areas of the country and so the card and awareness about the disability may be recognised elsewhere.

For further details on how to apply and eligibility visit the Devon Linkup website or phone 07808 053992 or email Autism Alert

Hiblio TV - Autism Alert Card Scheme with Barbara Wilson, Dimensions for Living

For further information please read on:

How will the Autism Alert Card benefit autistic individuals?

People on the autistic spectrum can often feel overwhelmed by noise, eye contact, questions, feelings, touch, smells, conversation, lights, people... This especially happens in stressful situations and it can then be a challenge to tell others about being autistic.

The Autism Alert Card has been designed for autistic people to show to those they are interacting with should they be feeling distressed or likely to become so. It is then for the recipient to acknowledge this and amend the style of interaction in accordance with the individual’s needs.

Handling the autism alert card in awkward or difficult situations can also serve as  sensory focus for an autistic individual to keep other sensory issues from intruding. This supportive feeling may also be reinforced in the knowledge that there are many organisations supporting the card.

back to list

How will the Autism Alert Card benefit the recipient?

When an autistic person shows their autism alert card it is likely they will be feeling:

  • stressed and need assistance or
  • likely to become distressed which may include being expected to conform to mainstream norms that do not feel right to the autistic person.

Early identification that a person is autistic will allow the recipient to adapt their interaction style based on the individual’s needs. This will assist in preventing any possible unusual behaviour from being misinterpreted by the recipient. In turn, this early identification may assist in preventing a potentially difficult situation from being approached in a way that could escalate the circumstances for all involved causing further distress to the autistic person.

back to list

Common behavioural traits of an autistic individual

Need time to process information, verbal or written. This is often because they are thinking in a far more complex way than might be expected of an individual who is not autistic.

Have unusual emotional sensitivity. Autistic individuals tend to experience emotions much more intensely and can become overloaded with sensory input. Sight, sound, touch and smell and this can suddenly overwhelm the sensory processing for an autistic individual.

Be overwhelmed by any kind of conversation. Small talk is not something that, in general, is understood by autistic individuals. Generally a conversation is for a purpose.

In stressful situations autistic individuals often have coping mechanisms and behaviour patterns which might appear strange or very rude to others. In some situations an autistic person can feel so overwhelmed that they are unable to act in any other way and it may come across as disrespectful to a person who is not autistic.

back to list

How to best interact with autistic individuals

DO take responsibility and adapt any interaction style according to the autistic individual’s needs.

DO show respect. It is impossible to know what is going on inside the head of an autistic person. However, if an autistic person perceives someone as being rude or aggressive, they will replicate this often more overtly, sometimes by not knowing how to deal with the situation in any other way.

DO remain flexible. Autism is a disability. Autistic individuals need to understand reasoning behind requests made of them. It can deeply distress an autistic individual to be made to do something when they do not understand the reason why.

DO speak a little more slowly and clearly but don't raise your voice. Not rushing the conversation will help the autistic individual by giving additional time to absorb and process the information.  An autistic person will want to consider a piece of information from every aspect and this takes time, so be patient and don’t interrupt. Remain flexible and adapt according to the individual’s style.

DO avoid eye contact. Eye contact can be very painful to individuals on the spectrum. Eye contact can be misunderstood and can also feel very threatening.

DO take note of the text on the back of the card. The autistic individual is making the card recipient aware of their condition so that they may adapt their interaction and communication style to meet the individual’s needs.

back to list

How to best respond if the autistic person is distressed…

DO offer them a calm place away from people and sensory input. Explain that this is beneficial on both sides. It is difficult to change an autistic person’s behaviour until they have had the chance to calm down in a quiet environment. It is important to remember that they might be afraid, frustrated or confused.

DO speak a little more slowly and clearly, not raising voices and avoiding eye contact. Slow the conversation to give the autistic individual time to absorb the information if necessary.

DO allow plenty of time to process information. If quick replies are received from the autistic individual, then accuracy cannot be expected. The individual is much more likely to be saying anything to get out of the stressful situation.

DO give reasons for actions and requests. If touching an autistic individual is required then it is paramount that the individual is told exactly what is going to be done and the reason for this. Many individuals on the autistic spectrum are hypersensitive to touch and many may have had traumatic episodes involving touch. Touching an autistic individual without permission and without a clear and valid reason may have unfortunate consequences.

DO ask the individual what they would like to be called and use that exact name. Do not use another name or shorten it in any way. If they say their name is Jonathan, do not call them John, Jonny or any other form of Jonathan.

DO phone the contacts on the Autism Alert card and explain that this will be done.

DO explain clearly what is going on. Autistic individuals do not read facial expressions or body language like people who are not autistic and so may be confused if not given clear communication.

DO NOT say ‘I see you are frustrated, hurt, angry…’ or similar. This may come across as arrogant and ignorant. It is likely that the autistic individual is experiencing sensory overload which cannot be described in emotional terms, hence it may be perceived in a negative way.

back to list

Please watch this video that helps explain autism.

Autism and me

back to list

Non Emergency Directory (NED)

Current location: Change

There seems to be a problem, please refresh the page and try again.

©2015 Devon and Cornwall Constabulary

Content uploaded: |
Content correct on page at last modification date.
Devon and Cornwall Police are NOT accountable for the content of external websites