Mobile phones

Top tips for preventing your mobile device being stolen

A national survey revealed that as many as 10,000 mobile phones are stolen every month.  Two thirds of the victims are aged between 13 and 16. Many phones are also stolen from unattended cars. (Source: Mobile Life Report 2008).

  • Always use your mobile in a safe place and be aware of those nearby.
  • Keep your mobile out of sight when you’re not using it, especially in the car, or on view on a table in a pub, restaurant or public place.
  • Make sure you lock the keypad using a PIN number when you are not using your phone.
  • Mark your phone (and its battery and other accessories) with your postcode. You can do this by using an ultra-violet marker pen or another method of marking. 
  • Record the details of your mobile on the Secure Asset Register for free .
  • Write down your unique 15 digit IMEI number which you can get by pressing *#06# on your mobile. If your mobile is lost or stolen and you’ve reported this reference number to the police, it can be placed on a lost or stolen database, which can lead to it being returned.

What to do if your mobile device is lost or stolen?

  • Call your network provider immediately to report your mobile stolen/lost so they can block your phone and request your IMEI number which will be needed when you report it to the police.
  • If you don’t know your network provider you can call Immobilise on 08701 123 123 to register your phone stolen.
  • You should then report a lost or stolen phone to the report my loss website as soon as possible giving the mobile phone number, type of handset and IMEI number.
  • Don’t forget if you have lost your mobile you can call a number to reverse the charges by calling 100.


Crime Reduction Officer
Devon & Cornwall Police, Crime Reduction Dept
Police Headquarters
Middlemoor, Exeter

Non Emergency Directory (NED)

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