These forms are NOT monitored continuously 24 hours a day.
We will action your request within 24 hours of its receipt. If your email needs to be forwarded to a specialist department we will do that within 24 hours, that specialist department may not be able to respond right away. Some specialist departments only work office hours.
Please note: it is not always possible for an officer to respond quickly due to shift work or other commitments.
To find out what happens to your form once completed please visit the pages below: