These forms are NOT monitored continuously 24 hours a day.
We will action your request within 24 hours of its receipt. If your email needs to be forwarded to a specialist department we will do that within 24 hours, that specialist department may not be able to respond right away. Some specialist departments only work office hours.
Please note: it is not always possible for an officer to respond quickly due to shift work or other commitments.
For a more detailed response to what happens to your email please visit our Legal and Privacy and Privacy Notice pages.
