These forms are NOT monitored continuously 24 hours a day.
What happens next
Question: What are the reason for collecting this information?
Answer: To highlight the good work carried out by our staff, be they sworn officers, staff or volunteers.
Question: Where is the information stored once it has been emailed?
Answer: Within the Executive Support Team we store the brief details on a spread sheet on the Force internal secure system, within this system we also save a copy of the full account. A copy of the letter/email is forwarded to the BCU Commander to note and liaise with the named individual(s) along with an acknowledgement letter of thanks from the Chief Constable. The internal communications team are sent a redacted copy which is kept on the Forces secure system and then added to the Force intranet site. At least once a year the internal communications team delete the files.
Question: Who has access to this information?
Answer: The Executive team in full. The information in full is shared with the commanding officer who shares the praise with the individual and team. Redacted information is shared with the whole Force by publishing the letter on the intranet.
Question: How long is the information held for?
Answer: At this moment in time the information is not deleted by the Executive team on a regular bases.
Question: If a person wants to have the emailed information deleted, or removed from any Force database, or devices it has been saved to which email address do they send this request to and how long will the process take.
Answer: If you complete the above form making the request, then the Executive team will delete the information and ask the BCU Commander and the Internal Communications team to do likewise.
Question: Will you be able to email them to let them know that you have deleted all the information from your systems?
Answer: If you provide your email the Executive team will be able to update you with what they have done, but if you do not provide an email address then, they will still carry out the request, but not inform you that they have done so.