Make a complaint

Please complete the below form or use one of the other methods listed on the How to make a complaint page, or you can email professional standards. (Please include location date and time of incident.)

The Independent Police Complaints Commission (IPCC) allows a Police force 10 days to respond to a complaint.

Make a complaint against the police

About the incident
Please tell us about any damage or injury. Provide a summary of your complaint

Your information
For example: Mr, Miss, Dr
Complaint Circumstances

Please complete the below if you were arrested
Witnesses to the incident
and finally confirm and send

What happens next

We will respond within 10 days.

Question: What are the reason for collecting this information?

Answer: To enable us to process the complaint and IOPC statistical reasons (and I think in part for compliance with the Discrimination Act)

Question: Where is the information stored once it has been emailed?

Answer: Restricted access folder on the Force internal system with a link to Centurion

Question: Who has access to this information?

Answer: PSD staff

Question: How long is the information held for?

Answer: Depends – it is retained in line with MOPI (depends on the seriousness of the complaint)

Question: If a person wants to have the emailed information deleted, or removed from any Force database, or devices it has been saved to which email address do they send this request to and how long will the process take.

Answer: Don’t know as it has never happened before. They can email professional standards and it will take as long as it takes. Most complainants simply don’t provide the information if they don’t want us to have it.

Question: Will you be able to email them to let them know that you have deleted all the information from your systems?

Answer: Yes


Professional Standards Officer
Devon & Cornwall Police, Professional Standards Dept.
Police Headquarters
Middlemoor, Exeter

Non Emergency Directory (NED)

Current location: Change

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