999 should not be used to report lost items, noisy neighbours or to check if your plug sockets are working. These are real examples of when people have called the emergency number.
Deaf/hard of hearing and speech impaired
18000 Emergency – Minicom/Textphone number
999 Emergency - SMS/Text number
To register your mobile for the Emergency Text 999 service please follow this link: emergency SMS.
Preparing for emergencies
If you are involved in any emergency it is important to:
- Make sure 999 has been called if people are injured or if there is a threat to life
- Do not put yourself or others in danger
- Follow the advice of the emergency services
- Try to remain calm and think before acting and try to reassure others
- Check for injuries - remember to attend to yourself before attempting to help others
- If you are not involved in an accident but are close by or believe you may be in danger, in most cases the advice is: GO IN, STAY IN, TUNE IN
Major incidents – reporting someone missing
Please visit the Reporting a missing person page.
When on holiday in Europe
The emergency number when in Europe is 112.
One to watch: 999 Coastguard - Every Second Counts
Download and print our poster which lists methods of contacting the police in an emergency or if you are reporting a non-emergency crime or information about a crime.