Inappropriate 999 calls


Every week we receive many calls to 999 which are not genuine emergencies. 

Only call 999 when life is threatened, people are injured, offenders are nearby or immediate action is required.

As part of the Inappropriate 999 calls campaign, we have created a series of funny videos to accompany real recordings of inappropriate calls to the emergency 999 number. 

Examples of when not to ring 999


This video illustrates a man calling because his bank card has been swallowed by a cashpoint.

This was not an emergency.

For more information about what is an emergency and how to contact the police in an emergency visit our Emergencies999 page.

For more information about when and how to contact the police in a non-emergency visit our Contact page.

Non Emergency Directory (NED)

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