We use some essential cookies to make our website work. We’d like to set additional cookies so we can remember your preferences and understand how you use our site.
You can manage your preferences and cookie settings at any time by clicking on “Customise Cookies” below. For more information on how we use cookies, please see our Cookies notice.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Sorry, there was a technical problem. Please try again.
This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
Freedom of Information (FOI) Act request ref: 01/FOI/23/5226
Version Date: 08/08/2023
The Performance & Analysis Department have provided the following information.
Time Frame for data: 01/04/20 - 31/03/23
Data Source:
Incident data from STORM
Data Processing:
QlikView Incident Report filtered on
ReceiptMethod: 999
Response: Prompt
Entered date: 01/04/20 - 31/03/23
Data exported to excel through Summary Data tab one financial year at a time.
Data Caveat:
Please note that we are unable to separate the data into County Council local authorities, however, we have provided the data by Devon and Cornwall Police district.
The average police response time to attend 999 calls categorised as grade 2 emergencies, for each of the last three financial years (2022/23, 2021/22, 2020/21), broken down by local authority.
999 calls received by Devon and Cornwall Police categorised as 'Prompt', by Financial Year and District.
Receipt to arrival (Average (median) time) |
|||
2020/21 |
2021/22 |
2022/23 |
|
Motorway |
0:21:23 |
0:28:06 |
0:25:19 |
Isles of Scilly |
0:28:40 |
0:33:38 |
0:31:40 |
Exeter |
0:30:58 |
0:34:45 |
0:42:30 |
Torbay |
0:33:21 |
0:36:29 |
0:46:36 |
Teignbridge |
0:32:49 |
0:36:22 |
0:42:41 |
Mid Devon |
0:33:57 |
0:42:02 |
0:49:55 |
East Devon |
0:29:20 |
0:41:32 |
0:45:00 |
South Hams |
0:30:42 |
0:41:54 |
0:44:47 |
North Devon |
0:35:04 |
0:33:52 |
0:43:02 |
Carrick |
0:36:27 |
0:39:32 |
0:39:09 |
Penwith |
0:31:34 |
0:33:31 |
0:42:45 |
Torridge |
0:33:39 |
0:36:56 |
0:44:26 |
Kerrier |
0:36:32 |
0:43:03 |
0:44:53 |
West Devon |
0:36:28 |
0:39:29 |
0:47:46 |
Plymouth |
0:34:44 |
0:35:21 |
0:41:25 |
Restormel |
0:37:06 |
0:41:58 |
0:44:16 |
Caradon |
0:38:23 |
0:42:12 |
0:48:41 |
North Cornwall |
0:38:41 |
0:39:39 |
0:47:12 |