Our media office opening hours are 7.30am-5:30pm, Monday to Friday.
Please be aware that we log all media contact on a secure database, comprising the name and contact details of the enquirer, the questions asked and replies given. This is done for auditing and legally required disclosure purposes.
Direct line: 01392 225200
Email: Media Office
Outside of these hours, the media line is answered by the Force Incident Manager but the media office mailbox is not monitored.
All the latest press releases are published online and we regularly post on Twitter and Facebook.
Media filming requests
We receive a large number of filming requests each week relating to both operational and non-operational matters. We are only able to support a fraction of the opportunities we are presented with.
We value openness, and recognise the role of documentaries in showing the public the realities of policing in action. However, we need to balance this against the requirement for confidentiality, possible disruption to operations arising from filming, the demand on operational policing and our capacity as an organisation to provide the necessary support, to ensure filming is carried out appropriately, legally and safely.
Facilitating filming with our officers and staff can involve significant resources and it is important that they can carry out their work with minimal disruption. Therefore, there must be a clear business case in terms of value to the public, and a policing purpose or need for the Force to agree to take part. Agreement will always be subject to current demand and resourcing. If access for filming is granted, Devon & Cornwall Police may seek to be reimbursed for the time. These costs will be met by the production company or individual undertaking the filming.
To help us consider your request effectively, please complete the following form. A decision will be made as quickly as possible and you will be notified.
Frequently asked questions
Question: What are the reasons for collecting this information?
Answer: The information will enable us to make an informed decision on whether to accept or decline the filming request.
Question: Where is the information stored once it has been emailed?
Answer: The email generated from the form remains within the Force’s secure mail system and will also be stored on our media contact logging system.
Question: Who has access to this information?
Answer: The Alliance Corporate Communications and Engagement Department for Devon & Cornwall Police and Dorset Police and administrators of our systems have access to this information.
Question: How long is the information held for?
Answer: The information will be held indefinitely.
Question: Request for deletion of information
Answer: If you would like to have your information deleted from our systems, please email the media office.