Visa applications (fingerprints)

Members of the public requiring fingerprints for visa applications, police clearance or good conduct certificates from abroad, can choose from the following options:

  • Attend Avon and Somerset Police Headquarters. To access this service please visit the Avon and Somerset Police website and search ‘fingerprinting services’ for more details
  • Alternatively, members of the public should attend their nearest Police Enquiry Office and ask the Enquiry Officer to make an appointment (if a Police Officer/Police staff member is available, fingerprints may be taken at this visit).
  • Or, to arrange a call back from the Enquiry Officer please email the 101 contact centre, with your contact details and the Police Enquiry Office you would like to visit.

Police Station Enquiry Offices are located at:


Fingerprints taken for certain countries are not subject to VAT. These countries insist that fingerprints are taken by a police force and therefore there is no private competition for this service.

When you have your prints taken please let the officer know where you are visiting so that they can charge you correctly.

One set - £81.10
Additional sets thereafter (for the same person) - £40.50

All other Countries: (subject to VAT currently 20%)
One set - £97.32
Additional sets thereafter (for the same person) – £48.66

Please note: There will be no reduction in cost for a single digit. The nationally agreed charge will be applied on every occasion regardless of the reason for application.

Important: Credit and debit card payments will be taken for bookings made via the Avon and Somerset force website but only cash payments can be made at local enquiry offices, a receipt will be provided.

Required documents

You are required to bring photographic identification with you in order to use the service (photocopies will not be accepted).

You can bring either:

  • Current passport or
  • Photocard Driving Licence

Please bring any documents or paperwork provided by the requesting Country.

Applying for a Visa

When applying for a visa to live or work overseas, you may need checks carried out on the Police National Computer (PNC) and/or a copy of your fingerprints taken. The application process may vary depending on the country you are applying to. Please check the ACRO website for further information and access to any application forms that need completing.


Contact centre
Devon & Cornwall Police
Police Headquarters
Middlemoor, Exeter

Tel: 101
Textphone: 67101 sms/text number for the deaf/hard hearing/speech impaired
Tel: 18001 101 Minicom/Textphone

Non Emergency Directory (NED)

Current location: Change

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