Throughout August, the number of people visiting Devon & Cornwall /Dorset increases. This can often lead to a rise in calls to our 101 non-emergency number, which inevitably can impact on the call waiting times for an operator.
If your call is not urgent, why call when you don’t have to? Anyone wishing to contact us with non-emergency queries or reports can do so by using our online contact methods. These include Report Online, WebChat, Request a Call Back and AskNED; making it easier and more convenient to ask or tell us something.
Sergeant Mike Rodway, said: “We want people to have a good summer in and around the area and we hope they don’t need to contact us, but if they do, and it’s not an emergency we would ask them to consider using the online methods available. “We have many online ways to contact us which are easy to use and available 24/7, meaning people can contact us at their convenience and without needing to wait on the telephone to speak to someone. “We realise that not everyone has access to the internet and some people would prefer to speak to a person, but by encouraging people to use our online methods, we can manage our demand more efficiently and prevent long waiting times for people choosing to call us.”
In an emergency always call 999.
Do you need to ask us or tell us something? If it’s not urgent, why call when you don’t have to? By visiting our website you can contact us with non-emergency queries or use our online contact methods.
Report online, making it easier and more convenient to ask or tell us something.