Our primary role

Protect the scene from further collisions.

  • Ensure the injured are treated.
  • Ensure the free flow of traffic.
  • Arrange the recovery of vehicles where appropriate.
  • Investigate the collision to determine the cause and whether offences have been committed.
  • Police officers have to act very quickly in the interests of road safety

Whilst most collisions are reported to the police, not all are required to be officially recorded. If the collision is recorded we will always tell you the result of our investigations and if we propose to take any further action. However, the result may not be known for several months.

Queries should be made to the Force Collisions and Ticket Section on 01752 751215 allowing at least 10 days from the date of the incident.

Opening hours are weekdays 09:30 - 15:30

Vehicle removal from the scene of a collision

In the interests of road safety, vehicles damaged in road traffic collisions must be removed from the scene as quickly as possible.

The police may exercise their statutory powers to remove your vehicle from the road. This may be by a garage nominated by you or by the police contracted recovery agent, but you will have to meet the expense. In certain circumstances, if you belong to a breakdown organisation, then the police will contact them for you. If absolutely necessary, a garage may be called to carry out the recovery. In certain circumstances it may be possible for you to recover these costs. Your insurance company or claims company will be able to advise you.

The number for the Force Recovery Clerk is 01392 452290.


Collisions officer
Devon & Cornwall Police, E Division Headquarters
Crownhill Police Station, Budshead Way
Crownhill, Plymouth

Tel: 01752 487941
Tel: Solicitors & insurance companies: 01752 751362

Non Emergency Directory (NED)

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