Call handling performance

Emergency 999 Calls

Force target is to answer at least 90% of 999 calls within 10 seconds.

Non-emergency 101 Calls

Force target is to answer at least 90% of 101 calls within 30 seconds.

Call handling statistics

A little plea

Please help us beat our targets and get to the callers who really need us quicker, by asking yourself before you ring 101, is this really a police matter?

Please try our Ask Ned widget which maybe able to find an answer to your question and tell you which organisation can help you further. Thank you.


Performance analyst
Devon & Cornwall Police
Police Headquarters
Middlemoor, Exeter

Non Emergency Directory (NED)

Current location: Change

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