Independent Office for Police Conduct
Devon and Cornwall Police expects all police officers and staff to act with the utmost integrity and respect at all times.
Police officers are governed by the nationally agreed Code of Ethics and must abide by the Code at all times.
In some cases you may feel the need to formally complain about Devon and Cornwall Police. In the case of more serious complaints, these are dealt with by the Independent Office for Police Conduct, (IOPC).
The IOPC oversees the police complaints system in England and Wales and sets the standards by which the police should handle complaints. It is independent, making its decisions entirely independently of the police and government. It is not part of the police.
Police forces deal with the majority of complaints against police officers and police staff locally. The IOPC considers appeals from people who are dissatisfied with the way a police force has dealt with their complaint. Since November 2012 the responsibility for determining appeals is shared with local police forces. In addition, police forces must refer the most serious cases – whether or not someone has made a complaint – to the IOPC. The IOPC may decide to investigate such cases independently, manage or supervise the police force’s investigation, or return it for local investigation.