What is it?
The community trigger is a process which allows members of the community to ask for a review, to provide feedback, or seek investigation or reassurance as to the way Stop & Search is used in their community. The Trigger is designed to ensure we work together to try and resolve any complaints or concerns. The Trigger does not replace the complaints procedure, or your opportunity to complain to the Professional Standards Department or Independent Police Complaints Commission.
When can I trigger?
The community trigger can be used by anyone who has been stopped and searched, who has witnessed it, or who is reporting on behalf of another who has. It can also be used by anyone who has concerns about the use of Stop & Search in their local area.
How do I trigger?
To use the community trigger you can either complete the form at the bottom of the page or telephone 101 or if you are Deaf, hard of hearing or speech impaired, you can textphone us on 18001 101, or write a letter to: The Force Stop & Search Working Group, Devon and Cornwall Police Headquarters, Middlemoor, Exeter, EX2 7HQ.
You will need to provide sufficient information to assess your concerns. You can report issues anonymously if you wish. If you have an ongoing complaint that is already being dealt with by Devon & Cornwall Police, then contact should be made with the Professional Standards Department.
What can I expect?
Once you have asked for a community trigger, the matter will be referred to the senior officer who Chairs the Force Working Group on stop and search, who will assess the best method of addressing the issues raised. The issue may be passed to the local policing commander, to the Professional Standards Department, or be subject of a specific investigation, research or action. If you provide contact details then feedback will be given in all cases, and all issues reported via the community trigger process will be shared (subject to the removal of personal data) to the Stop and Search Scrutiny Group to ensure further openness and community oversight.