Contact us

Call 999 if you or someone else is in immediate danger, or if the crime is happening right now.

Register to text 999 if you are Deaf, hearing-impaired or speech-impaired

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101

Calls waiting:

18

Expected waiting time:

7 - 20 Minutes

Please note: current waiting times will be affected if there is an increase in calls to the 999 Emergency number.

101 emails

Whilst we aim to respond to 101 emails within 24 hours, there will be times when we are managing extremely high volumes of both emergency and non-emergency demand. We will always respond as soon as we can, however there may be delays in our usual response times as the department we transfer your email on to may not always be able to respond immediately or our Contact Officers are busy dealing with high volumes of emergency calls.

Please be reassured we will process your enquiry as quickly as we can.

Every contact we receive about a policing issue is answered by a member of our team, whether it’s online and by phone.

Whichever way you choose to contact us, #ItsPersonal

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  1. Non-emergency number 101 email: 101
    If you are Deaf, hard of hearing or speech impaired, you can textphone us on 18001 101 or sms/text 67101.
  2. Emergency number 999
    If you are Deaf, hard of hearing or speech impaired, you can call 18000 in an Emergency – Minicom / Textphone number
    999 Emergency - SMS / Text number
  3. Calling from abroad please dial: 44 1392 420320
  4. Abnormal loads - email: abloads
  5. Action Fraud - 0300 123 2040
  6. Alliance Performance and Analyst - email: Performance analyst
  7. Anti-terrorist hotline - 0800 789 321
  8. Collisions unit
    Solicitors & insurance companies: email: Collisions
  9. Community messaging unit (Devon and Cornwall Alert)
  10. Crimestoppers - 0800 555 111
  11. Custody Information
  12. Data protection unit - email: data protection
  13. Diverse Communities Team
  14. Dog training unit
  15. Finance and business information - email: Finance and business
  16. Firearms - email: firearms licensing
  17. Freedom of Information - email: FOI
  18. Illegal firearms - Report Illegal Firearms to crimestoppers guns off our streets
  19. Keyholder scheme information
  20. Local Policing Teams
  21. Recruitment - email: resourcing
  22. Victim Care Unit contact information - 01392 475900
  23. Witness protection contact information

Emergency 999

Call 999 if you or someone else is in immediate danger, or if the crime is happening right now.

Deaf/hard of hearing and speech impaired

18000 Emergency – Minicom / Textphone number
999 Emergency - SMS / Text number
To register your mobile for the Emergency Text 999 service please follow this link: emergency SMS.

Call or email 101

  • report a non urgent crime (you can also do this online)
  • if your car, bicycle or mobile phone has been stolen
  • if your garden shed has been broken into
  • if your property has been damaged
  • if you suspect drug use or dealing in your area
  • if you want to give the police information about crime in your area

Deaf/hard of hearing and speech impaired

If you are deaf, hard of hearing or speech impaired, you can textphone us on 18001 101 or sms/text 67101.

Each call costs 15p

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