Reporting a crime

Freedom of Information (FOI) Act request ref: 01/FOI/24/007134/J

 Version Date: 31/10/2024

Why does the contact centre require my place of birth and occupation data and occupation type when I call to report a crime?

The Call Management & Communication Unit have provided the following information.

It is not general practice for contact centre to request occupation and place of birth other than to assist with confirming a person’s identity where it is necessary to do so.

When completing a crime report, the town/place of birth and occupation are ‘soft mandatory’ fields, they are not mandatory.