Licensing Officer complaints

Freedom of Information (FOI) Act request ref: 01/FOI/25/8720

Version Date: 19/11/2025

The Professional Standards Department has provided the following information: 

Periods are –
1 January 2010 – 1 January 2015
1 January 2015 – 1 January 2020
1 January 2020 – 1 January 2025
1 January 2025 – 31 July 2025

For this request, “Licensing Police Officers” refers to officers whose primary role during the relevant period was within the Licensing Unit or equivalent department responsible for the regulation and enforcement of alcohol licensing, late-night venues, or related licensing matters.

1. The total number of complaints and/or reports of criminal offences (including misconduct in public office) made to your force by:
o members of the public
o businesses
o serving or retired police officers
against Licensing Police Officers.

2. Of these cases:
o How many were formally investigated?

All cases are investigated to some extent 

o What were the outcomes of each investigation (e.g., substantiated, not substantiated, withdrawn, etc.)?

Please Note – Each case can have multiple allegations. Therefore the totals for Q2 do not match the totals for Q1  

For the allegations where it was found the service was not acceptable the outcome was ‘Learning from Reflection’. 

Of those investigated, how many resulted in:
o criminal charges being brought
o acquittals
o convictions

Within Professional Standards we do not record criminal charges in Centurion.

However, having reviewed the cases there were only complaint cases.

If there was going to be a criminal charge it would have been a Conduct case, therefore there are no criminal charges.