AI Chatbot Use & Mental Health

Freedom of Information (FOI) Act request ref: 01/FOI/26/010152/I

Version Date: 16/07/2026

The Performance & Analysis and Prevention Department has provided the following information:

Data Caveats / Limitations:

Data is based on the presence of a keyword but may not be limited by the word itself. The presence of a keyword does not define its relevance to the request, just its presences within the incident logs.

Please note the years 2023 and 2024 resulted in nil returns.

1. a) Between 1st January 2023 and the date of this request, how many total logged incidents contain one or more of the following specific text phrases within the log text or incident summary?
   
   "ChatGPT"; "AI chatbot"

10

1. b) For any matches identified in Question 1 a), please provide a breakdown of the number of incidents by calendar year (2023, 2024, 2025, and 2026 to date).

For the identified matches, please provide:

c) The high-level incident opening or closure category (e.g., "Concern for Welfare", "Mental Health", "Domestic Incident").

1. d) Whether the incident resulted in a detention under Section 136 of the Mental Health Act.

Following a review of the incidents provided, none resulted in a detention under Section 136 of the Mental Health Act.