Important changes to how you contact us
To improve our online contact service, we are asking people to report using this website rather than by email so we can respond as quickly and appropriately as possible
You will no longer be able to email 101 to contact us
Please use one of the forms listed on our reporting form page
If you are using a screen reader, other assistive technology, or have JavaScript disabled please contact 101.
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Non-emergency
Alternatives
- 101 Phone
Emergency contacts for Deaf, hard of hearing or speech impaired:
SignLive BSL Video Relay (Home - SignLive)
67101 SMS/Text (no need to register to use)
18000 101 Minicom/Textphone
Responding to a query from us
If you are responding to a query from one of our contact staff, please use one of the forms linked below, ensuring you include your reference number to update your crime report:
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Emergency when to make contact
?
Emergency situations like these:
- you think someone has been or might be about to get hurt
- someone is using violence or is threatening to be violent
- a road traffic collision where someone is hurt or about to get hurt, or the road is blocked
- a crime is happening right now, like a house burglary or a theft
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Emergency contact
Alternatives
- 999 Phone
Emergency contacts for Deaf, hard of hearing or speech impaired: 999 BSL - BSL Video Relay (Download the App or click here: 999 BSL )999 SMS/Text (Must pre-register emergencySMS service ) 18000 Minicom/Textphone
Partner agencies
Please report using the partnership services section. This is for the use of our partners only and not for members of the public.